FAQs

Here are some frequently asked questions.

HOW IS OUR HOUSE CONNECTED?

Easy, we get a technician to install a little antenna and point it to ours.

WILL I BE ABLE TO ACCESS THE INTERNET STRAIGHT AWAY?

Absolutely, once our technician has installed the antenna and the modem we will get you up and running.

HOW LONG WILL THE INSTALL TAKE?

Roughly between 1 to 4 hours depending on where the antenna is mounted and where the cables need to be run in your house to your new
modem.

WHAT AREAS DO YOUR FIXED WIRELESS SERVICES COVER?

Regional South Australia. Towns and surrounding area’s include.

  • Murray Bridge 
  • Strathalbyn
  • Keith 
  • Bordertown 
  • Pinnaroo
  • Naracoorte
  • Goolwa and surrounding area’s 
  • Barossa and surrounding area’s 

Reach out to the team to see if your area is covered within one of our fixed wireless area’s. We also provide all types of NBN plans in Australia if you are not in our fixed wireless coverage area. 

WHAT INTERNET SPEED WILL I NEED?

In general, to stream most videos in standard definition, you’ll need internet speeds of at least 3 Mbps. You need at least 25 Mbps for 4K streaming video on your computer or Ultra HD enabled devices. For multiple concurrent streaming devices, we suggest faster speeds.

I HAVE FOXTEL WITH MY CURRENT PROVIDER. CAN I MOVE TO UNWYRED ISP AND STILL USE IT?

Yes, all your Foxtel device needs is any internet connection. 

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Didn’t find your answer?

Our heroic support team can help you.
 

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